Phone banks and calling campaigns

Political campaigns and nonprofits run phone programs on tight calendars, often with volunteers who may only make calls for a shift or two. Phone banking for political campaigns covers choosing between volunteer calling, dialers, and prerecorded messages, along with the FCC rules for political calls to cell phones and landlines and how to get a list and a shift ready.

The longer article on automated telephony for grassroots campaigns looks at how predictive dialing changes a volunteer phone bank and why list targeting matters as much as call volume. Every program needs a script, and writing outbound call scripts covers the required opening, a structure for voter, donor, and sales calls, and how to test a script before the whole list hears it.