U.S. outbound calling rules

Outbound calls in the United States answer to two federal rule sets, the Telephone Consumer Protection Act rules enforced by the FCC and the Telemarketing Sales Rule enforced by the FTC, plus whatever the called person's state adds. TCPA and Telemarketing Sales Rule basics explains what each one covers, including consent for robocalls and texts and how nonprofits and political campaigns fit.

The other two guides each take one requirement in depth. Calling hours and do-not-call lists covers the 8 a.m. to 9 p.m. window, the National Do Not Call Registry, and company-specific lists, and abandonment rate and the 3 percent rule covers the limit on calls a predictive dialer drops. Each guide links to the regulation text and shows when its rules were last checked, most recently on October 4, 2026. They're plain-language summaries for planning a calling program, and none of them is legal advice.